Napa Valley Massage & Wellness is a private practice specializing in therapeutic massage therapy and skin care. Most of our staff have been with us since we opened our doors in 2010. Upon arrival (dont forget your library voices), You will be greeted by the warm staff and asked to fill out an intake form. Once taken into the room we will ask you a series of questions regarding your health and wellness and what you expect to gain from your time here. Whether you are just visiting the area or a napa local looking for a massage place to call yours, we are here to get to know you and seek out the best steps toward wellness tailored just for you. Depending on your staff members scope of practice, we offer many different types of wellness advice from stretching, diet and exercise, to skin care tips and regimens.

We happen to be located in a small farmhouse in downtown napa. We are walking distance to many fine dining restaurants, hotels and shops. We have an intimate waiting area that seats 7. We have 4 treatment rooms total: 3 couples rooms and 1 single room. The parking lot for the spa is across the street and free for 3 hours weekdays and free all day weekends. There is street parking as well but the side of the building is reserved for the neighboring church.

   

Amenities:
We are walking distance to a downtown health club that has a hot tub, sauna, steam room and indoor pool with locker rooms and showers for $15 per person.
We currently do not offer these services on site.

Your temperature controlled room is well appointed for your comfort with memory foam beds and the option of heat or no heat. Each room has a comfy 2 person sofa to enjoy a foot soak and relaxation time before a service if you add it. Couples can enjoy candle lit rooms by request. Every client is offered warm steamy towels at the end of each service. Your satisfaction is guaranteed. We work tirelessly to ensure you receive the best massage possible.


   We have a 24 hour cancelation policy for groups less than two. 72 hours for groups more than two.


   Couples & Groups: Because we are a smaller spa, having separate rooms is not always possible. We suggest that all participants choose treatments that are roughly the same length of time. This will avoid one guest leaving the room while another is still receiving their treatment.

   We can accommodate 7 clients at one time, If your group is larger, we can break you up into two groups. The location makes it easy to walk around downtown in between appointment times. You can bring in whatever you wish while you are waiting for your friends to finish treatments, as long as it is not disruptive to the start time of treatments. We have a long table in the waiting room where guests can bring in their own snacks. We provide wine glasses, napkins etc. Please understand that we are in an old building and it is disruptive to speak loudly in the waiting area. Please also be advised that adding services that add time to your treatment is not always possible the day of your treatment because of other bookings. The intake form has services you can add on if you would like to enhance your treatment.

Booking

    Please call as early in advance as possible. Even though you may not know all of the details it will allow us time to start preparing and will insure that you have the best chance of securing the time and date you want.


   To secure an appointment we need credit/debit card information. The person responsible for booking may provide their information and be responsible for all appointments. Please keep in mind that minor adjustments to the number of guests can be made up to 72 hours prior to the event. Cancellation of a group must be done at least 3 days prior to the scheduled date.

Upon Arrival

   Please arrive about 15 minutes prior to your scheduled appointment. This will allow you time to relax, have a drink of water and fill out the intake form.


   In order for us to be prepared for you and on time, please try not to change your treatment upon walk in. Please call ahead if you need to change anything. This part is very important: We make every effort possible to accommodate our guests but arriving late could effect the length of your treatment. We are not responsible for giving discounts to people who arrive late. Due to numerous factors we may have to end your treatment within the time allotted. We strongly suggest that you arrive in town early and take advantage of the many things to do. If you are driving from the Bay Area please leave earlier than you think you should, traffic can be unpredictable. The cancelation policy is valid for everyone in the party. To avoid any extra charges to card holder, please show up with everyone that has been reserved. Any cancellations with less than 24 hours of notice are subject to a cancelation fee amounting to the cost of the scheduled service. Clients who miss their appointments without giving any prior notification will be charged in full for the scheduled service. We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an “on call” status and can have travelled to the spa specifically for your service. For these reasons we are obligated to compensate our staff for their time as well as make up for the lost revenue.

When you schedule your appointment with us, you are agreeing to these policies. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.

Automatic gratuity of 20% is added for treatments that are 2 or more hours in length.